Welcome to our Travel Agency. Below are the terms and conditions that govern our relationship with customers who use our services. By booking a trip with our Travel agency, you agree to abide by these terms and conditions:
To secure your reservation, a non-refundable prepayment is required. The exact amount and payment terms will be indicated on a case-by-case basis, depending on the type of service booked.
Final payment is due before the start date of the trip. If payment is not made by the established deadline, we reserve the right to cancel the reservation without prior notice.
In case of cancellation by the client, charges will be applied according to the corresponding cancellation policy. We recommend that you carefully review this policy before confirming your reservation.
Our Travel Agency reserves the right to cancel a trip in exceptional circumstances, such as natural disasters or unforeseen situations. In such a case, a full refund will be offered or the option to reschedule the trip will be provided.
It is the client’s responsibility to ensure that they have the necessary travel documents, such as valid passports and visas, prior to departure. our Travel agency is not responsible for any problems arising due to lack of required documentation.
Clients are responsible for their own travel insurance, which must include medical, cancellation and accident coverage. our Travel agency is not responsible for any incidents or accidents that may occur during the trip.
our Travel agency reserves the right to make changes to the itinerary or services included in case of unforeseen circumstances, such as adverse weather conditions or logistical problems. In case of significant changes, a suitable alternative or partial refund will be provided.
our Travel agency acts solely as an intermediary between clients and service providers, such as hotels, airlines and local tour operators. We are not responsible for any damage, loss, injury, delay or expense incurred during the trip, whether caused by negligence, acts of third parties or any other circumstances beyond our control.
By using the services of our travel agency, you agree to abide by these terms and conditions. We recommend that you review them carefully before making any reservation. If you have any questions or concerns, please do not hesitate to contact us.